Terms of Service

By accessing our website (aurastacks.com), engaging AuraStacks Technology for services, or using any of our software products — including Aurasis (aurasis.aurastacks.com) — you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Registering an Aurasis account requires explicitly accepting these Terms of Service and our Privacy Policy at sign-up; we record when and which version of each document you accepted.

AuraStacks Technology reserves the right to update these terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms. We will notify clients of material changes via email where possible.

AuraStacks Technology provides custom software development, mobile application development, ERP systems, IT consulting, and related technical services. We also develop and operate proprietary SaaS products including Invaura (invaura.aurastacks.com) and Aurasis (aurasis.aurastacks.com), our school result management system (SRMS).

What Aurasis does

Aurasis lets schools manage academic sessions, classes, subjects, students, and staff; record results and generate report cards; take attendance; run online classes (via Zoom or Google Meet); invite parents/guardians to a dedicated app to view their child's progress; collect tuition fees and sell shop items to guardians online (via Paystack) or have a bursar record physical payments; and, optionally, generate AI-powered academic insight summaries for a student's report card.

Service agreements

Engagement for custom development or consulting services is governed by a separate written agreement (Statement of Work or Service Agreement) signed by both parties. These Terms of Service apply in addition to, and do not replace, any such agreement.

Service availability

We strive to maintain high availability for our products and services. However, we do not guarantee uninterrupted access and reserve the right to perform maintenance, upgrades, or suspend services in circumstances outside our control. Some Aurasis features depend on third-party providers (e.g. Paystack for payments, Zoom/Google for video, Anthropic for AI insights); an outage or change at one of these providers may affect the corresponding Aurasis feature.

A school registering for Aurasis, and its staff who use it, additionally agree to:

Lawful authority over the data you enter

Only enter student, staff, and guardian data you have lawful authority to hold and process, and — where required by applicable law — ensure you have appropriate consent (e.g. from a guardian) before adding a student's or guardian's personal data to Aurasis. See our Privacy Policy's "Whose Data This Is" section for how responsibility for this data is divided between your school and AuraStacks Technology.

Accuracy of academic records

You are responsible for the accuracy of results, grades, attendance, and other academic records entered into Aurasis. AuraStacks Technology is not responsible for decisions made based on inaccurate data your staff entered.

Guardian and student access

You control which guardians and students are granted access to Aurasis and what they can see. You are responsible for promptly revoking access when it's no longer appropriate (e.g. a student leaves the school).

Fee clearance and payment settings

Optional features like blocking report card release for unpaid fees, or requiring fee payment before certain actions, are configured by your school and applied at your school's discretion. AuraStacks Technology takes no position on your fee-collection policies beyond providing the tools to implement them.

Aurasis's AI-generated academic insight feature uses a third-party AI model (Anthropic's Claude) to produce a narrative summary from a student's academic data, only when explicitly requested by a school, teacher, student, or guardian with access to that student's record. See our Privacy Policy's "AI-Generated Insights" section for what data is sent and how it's handled.

AI-generated content is provided as a supplementary aid, not a substitute for a teacher's or school's own professional judgement. It may be inaccurate, incomplete, or fail to reflect context the AI model doesn't have. AuraStacks Technology does not warrant the accuracy of AI-generated insights and is not liable for decisions made in reliance on them without independent review.

Custom development work

Upon receipt of full payment, clients receive ownership of the custom code and deliverables created specifically for their project, as outlined in the signed service agreement. AuraStacks Technology retains the right to use general techniques, methodologies, and know-how developed during the project.

Third-party components

Software deliverables may incorporate open-source libraries or third-party components. These remain subject to their respective licences. AuraStacks Technology will disclose any such components used in your project.

AuraStacks products

All intellectual property in our proprietary products — including Invaura and Aurasis — remains exclusively owned by AuraStacks Technology. Users are granted a limited, non-exclusive, non-transferable licence to use these products in accordance with their respective product terms. A school's own academic data entered into Aurasis remains the school's data — this licence covers the software, not your records.

Portfolio rights

Unless explicitly agreed otherwise in writing, AuraStacks Technology reserves the right to reference completed projects (by name and general description) in our portfolio and marketing materials. We will not use a school's non-public student, staff, or guardian data for this purpose.

Project payments

Payment schedules for custom development projects are defined in the individual service agreement. Typical arrangements include an upfront deposit before work begins, with milestone-based payments thereafter.

Aurasis subscriptions

A school's subscription fee for Aurasis is billed according to the plan it selects, processed via Paystack. Subscriptions auto-renew unless cancelled before the next billing cycle.

Aurasis tuition fee and shop payments

Aurasis lets a school collect tuition fees and sell shop items to guardians online, processed via Paystack, or have a bursar record physical payments made directly to the school. For online payments, a processing fee — covering Paystack's own transaction fee plus a capped AuraStacks Technology platform fee — is added to the amount owed and disclosed to the guardian before checkout, so the school receives the full amount it invoiced. AuraStacks Technology is not a party to the underlying fee relationship between a school and its students' families — we provide the payment infrastructure, but the school determines what is owed and to whom refunds (if any) are due.

Late payments

Invoices unpaid beyond the agreed due date may attract a late payment notice. AuraStacks Technology reserves the right to suspend access to products or pause project work until outstanding balances are settled.

Refunds

Refunds for services already rendered are not guaranteed and are assessed on a case-by-case basis. For Aurasis subscription charges, refunds may be granted at our discretion within 14 days of a billing charge where a genuine fault on our part is identified. Tuition fee and shop payments are between a school and its guardians; refund requests for those should go to the school in the first instance.

AuraStacks Technology treats all client business information, project details, and data shared with us as strictly confidential. We will not disclose your information to third parties except as required to deliver your project or product (e.g., to the subprocessors listed in our Privacy Policy), where legally required, or with your explicit consent.

Clients are expected to treat any proprietary methodologies, pricing, and internal information shared by AuraStacks Technology as confidential. Where a formal Non-Disclosure Agreement (NDA) is required, we are happy to sign one before project discussions begin.

To the fullest extent permitted by applicable law, AuraStacks Technology shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or products — including but not limited to loss of revenue, data, or business opportunities.

Our total liability for any claim arising from a service engagement shall not exceed the total amount paid by the client to AuraStacks Technology in the three months preceding the claim. For Aurasis, this is limited to subscription and platform fees paid to AuraStacks Technology — not tuition or shop payments a school collects from its own guardians, which pass through to the school.

We are not responsible for losses arising from third-party service failures (e.g., cloud hosting providers, payment gateways, video-conferencing providers, or internet outages) that are outside our direct control.

AuraStacks Technology warrants that services will be performed with reasonable skill and care, consistent with professional standards in the software industry.

Except as expressly stated, our website and products are provided 'as is' without warranties of any kind — express or implied — including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that our website or products will be error-free, uninterrupted, or free from viruses or other harmful components. You are responsible for maintaining appropriate backups of your data.

You agree not to use our website, services, or products to:

Illegal activities

Engage in any activity that violates applicable Nigerian or international laws, including fraud, money laundering, or intellectual property infringement.

Harmful conduct

Transmit malicious code, attempt to gain unauthorised access to our systems or those of other users, or engage in any activity that could damage, disable, or impair our infrastructure.

Misrepresentation

Impersonate AuraStacks Technology, our team, or any other person or entity, or make false or misleading statements about your relationship with us.

Misuse of student, staff, or guardian data (Aurasis)

Enter, access, or share student, staff, or guardian data on Aurasis for any purpose other than legitimate school administration, or attempt to access data belonging to a school, student, or guardian you are not authorised to access.

Payment abuse

Attempt to circumvent, manipulate, or defraud Aurasis's fee-collection or payment features, including misrepresenting amounts owed or attempting unauthorised transactions.

Violation of this acceptable use policy may result in immediate suspension or termination of access to our services, without refund.

By the client

You may terminate a service engagement by providing written notice as specified in your service agreement. Fees for work completed up to the termination date remain payable.

By AuraStacks Technology

We reserve the right to terminate or suspend services at our discretion if you breach these terms, fail to meet payment obligations, or engage in conduct that we reasonably consider harmful to our business or other clients.

SaaS product accounts

You may close your account on any of our products at any time. We will process account closures and data deletion in accordance with our Privacy Policy — for Aurasis, this includes the retention periods described there for academic and payment records.

These Terms of Service are governed by and construed in accordance with the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act 2023 where applicable to your use of our products. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria.

Before initiating formal legal proceedings, we encourage both parties to attempt to resolve disputes informally by contacting us at hello@aurastacks.com. We commit to responding to all formal dispute notices within 10 business days.

For questions about these Terms of Service, please contact us:

AuraStacks Technology

Email: hello@aurastacks.com X (Twitter): @aurastacksTech