Privacy Policy

Information you provide directly

When you contact us through our website, request a quote, or engage our services, we collect information you voluntarily provide — including your name, email address, company name, phone number, and any details you share about your project or business.

Information collected automatically

When you visit our website, we may automatically collect certain technical information including your IP address, browser type and version, pages visited, time spent on pages, referring URLs, and device information. This data is used solely to understand how visitors interact with our site and to improve the user experience.

Information from our products

If you use our SaaS products (Invoice Manager or SRMS), we collect account registration information, usage data, and any content you input into those platforms. This data is governed by the specific terms of each product and is handled with strict confidentiality.

We use the information we collect for the following purposes:

To respond to your inquiries

When you contact us, we use your information to understand your needs, respond to your questions, and provide relevant information about our services and products.

To deliver our services

For clients who engage us for software development or consulting, we use project-related information to scope, plan, build, and support the work we deliver on your behalf.

To operate and improve our products

We use product usage data to maintain service reliability, fix issues, and develop new features that better serve our users.

To communicate with you

We may send transactional emails (such as project updates, invoices, or support responses) and occasional product announcements. You can opt out of non-transactional communications at any time.

To comply with legal obligations

We may process your information where required by applicable Nigerian law or other relevant regulations.

AuraStacks Technology does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service providers

We work with trusted third-party providers to operate our business — including email delivery (Mailgun), cloud hosting, and analytics tools. These providers are contractually obligated to handle your data securely and only for the purposes we specify.

Legal requirements

We may disclose your information if required to do so by law, court order, or governmental authority in Nigeria or another applicable jurisdiction.

Business transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. We will notify you before your information is subject to a different privacy policy.

With your consent

We may share your information for any other purpose with your explicit consent.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, maintain our business records, and comply with applicable legal obligations. Specifically:

Contact inquiries

Information submitted through our contact form is retained for up to 2 years, unless you engage us for a project, in which case it becomes part of the project record.

Client project data

Project-related information is retained for the duration of our engagement and for up to 5 years thereafter, in line with standard business record-keeping practices.

Product account data

Data held within our SaaS products is retained while your account is active. If you close your account, we will delete or anonymise your data within 90 days, unless legal retention requirements apply.

You have the following rights regarding your personal information. To exercise any of these rights, contact us at hello@aurastacks.com:

Right to access

You may request a copy of the personal information we hold about you at any time.

Right to correction

If any information we hold about you is inaccurate or incomplete, you may request that we correct it.

Right to deletion

You may request that we delete your personal information, subject to any legal obligations that require us to retain it.

Right to object

You may object to our processing of your information for marketing purposes at any time. We will honour such requests promptly.

Right to data portability

Where technically feasible, you may request a copy of your data in a structured, machine-readable format.

Our website may use cookies and similar tracking technologies to improve your browsing experience. These include:

Essential cookies

Required for the website to function properly. These cannot be disabled.

Analytics cookies

Help us understand how visitors use our site so we can improve it. These are only set with your consent.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information using commercially acceptable means, we cannot guarantee absolute security.

Our website may contain links to third-party websites (such as our product platforms or social media profiles). This Privacy Policy applies only to aurastacks.com. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over and assume no responsibility for their content or practices.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal information, please reach out to us:

AuraStacks Technology

Email: hello@aurastacks.com X (Twitter): @aurastacksTech

We aim to respond to all privacy-related enquiries within 5 business days.